19 Comments

  • George October 6, 2008 @ 10:06 am

    At least you get the Kindle, I wish Amazon’d bring it out in the UK – I’d love one.
    Hopefully, they’ll show up sometime:)

  • Charles Hodgson October 6, 2008 @ 10:10 am

    This just out

    http://www.ubergizmo.com/15/archives/2008/10/2nd_generation_amazon_kindle_leaked.html

    looks like smaller buttons so less mistakenly turned pages

  • Josh Bancroft October 6, 2008 @ 10:49 am

    Amazon has been really, really good about replacing broken Kindles, even if it was an accident/”your fault”. I’ve heard dozens of happy tales of Kindle owners getting a replacement unit shipped to them after they called support. Definitely try it – Amazon seems to realize they need to take care of their Kindle owners/evangelists!

    Good luck! :-)

  • john chandler October 6, 2008 @ 11:17 am

    Had a similar issue…screen died while I was on a road trip. Amazon was great…had a replacement Kindle within about three days.

  • Brandon October 6, 2008 @ 12:36 pm

    I just started using WordPress myself, nice system. Sorry to hear about your Kindle, that sucks. If you have a Nintendo DS, I run a website that basically gives it the same functionality as the Kindle. Actually, now that I think about it, a bit more, as you can watch movies on it too.

    I’ve been trying to drum up some interest from Nintendo developers for over a year now, but no luck, so, for now it’s all totally free. Oh, it’s legal too by the way. ;)

    You can check out my website at http://moonbooks.net/moonbooks

  • Network Geek October 6, 2008 @ 1:27 pm

    Or, you could wait until they release the Kindle 2, which was just leaked on Gizmodo and BoyGenius today.

    I’m just sayin’

  • Matt October 6, 2008 @ 8:44 pm

    Links to new Kindle??

  • Rob Scott October 7, 2008 @ 3:10 am

    Maybe you need to rekindle it <- bad pun intended.

    :)

  • Rob October 7, 2008 @ 5:52 am

    someone just posted this one for Kindle 2g leaked images.

    http://www.ubergizmo.com/15/archives/2008/10/2nd_generation_amazon_kindle_leaked.html

  • kilian October 7, 2008 @ 11:59 am

    I like these electronic gadgets and toys too, but I haven’t heard of any broken book lately. But then, I may be a bit old fashioned..

  • Kempton October 7, 2008 @ 1:24 pm

    Hey Matt,

    I **exercise** simply by reading and holding my 960 pages “The Snowball: Warren Buffett and the Business of Life“. :)

    Plus you can’t beat the fuzzy “review/best of” pages/photos I posted.

    http://kempton.wordpress.com/2008/09/27/kemptons-snowball/

    I don’t think your Kindle will beat the experience I have reading the dead trees. :)

  • Pete October 29, 2008 @ 12:47 pm

    I love my Kindle and while traveling recently dropped it cracking the screen… 100% my fault. Called Amazon and had a replacement NEXT day no questions asked! That makes a great product even better I will continue to sing the Kindle song to anyone who will listen!

  • abe December 5, 2008 @ 8:22 am

    Thats intersting – I was just told by Amazon that they would NOT replace my Kindle, even though my screen is having the same problem, in the exact same place, as other people for whom they HAVE replaced it.

  • DD March 15, 2009 @ 7:50 am

    they wouldnt replace mine either

  • Carey September 16, 2009 @ 5:55 am

    I stepped on my Kindle and broke the screen – since I was just outside of my warranty by two months – they are sending me a new one for $99 which sure beats full price…

  • Danielle October 19, 2009 @ 4:05 pm

    I broke my kindle screen (totally my fault…oops!) called amazon and within 5 minutes and no questions asked I was told I would have a replacement Kindle within 2 days- talk about great customer service!!

  • Soozie January 13, 2010 @ 3:32 pm

    Yup my Kindle broke they thing that looks kinda like a deformed bar code. I had bought mine thru Amazon after the DX came out thru one of the many sellers on there. Typically no warranty, but I got in on some kinda special and since I was under 1 year Amazon sent me a brand new one no charge 2 day shipping. LOVE MY KINDLE :) I was trying to read around the broken part LOL

  • Matt March 2, 2010 @ 4:09 pm

    Broken Kindle screen today. MY FAULT!!! Called Amazon to see what it would cost to have it repaired. (Told them I broke it.) Sending me a new Kindle via priority. All I have to do is print a return shipping label and send in my broken one. Awesome service!!! Was already sold on the device but will now become an evangelist of the device and service!!!

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