I haven’t been following the Hacking Team story too closely. If you’re the same, here’s a quick catch-up: an Italian company that sold hacking tools, often to questionable governments, had all of their internal company data including emails, source code, everything released. Engadget has the best summary I’ve seen so far of how they got hacked, which was apparently done by a hacker vigilante who did something similar to another organization called the Gamma Group. The Intercept also has a good look at some of the more egregious behavior. Bruce Schneier calls this new trend Organizational Doxxing and considers its ramifications.
“Make good art.”
As was just announced, I’m going to make a not-surprise appearance at WordCamp Scranton next Saturday. It’s their first year doing a Wordcamp and I was able to find some space in my schedule to swing by in between business meetings in New York and Philadelphia, so very much looking forward to meeting the Scranton community.
— WordCamp Scranton (@WCScranton) July 10, 2015
I used to think that paired opposites were a given, that love was the opposite of hate, right the opposite of wrong. But now I think we sometimes buy into these concepts because it is so much easier to embrace absolutes than to suffer reality. I don’t think anything is the opposite of love. Reality is unforgivingly complex.
— Anne Lamott
From her great book Bird by Bird.
There have been 39 WordCamps already so far this year, here are a bunch more interesting stats about WordCamps including a list of upcoming ones..
In victory you deserve champagne.
In defeat you need it.
— Napoleon Bonaparte
“Customer support, when done well, is a career.” Automattic’s support lead Andrew Spittle on customer success vs customer support.