Monthly Archives: August 2002

8-31-2002

8-31-2002—even though summer is over now, in spirit if not in weather, I wanted to try and capture some of the things that symbolize summer to me: ants, grass, dirt, bushes, sun. Update: added about a dozen more photos from tonight. Interesting perspectives at the River Oaks shopping center, and some car logos, a new theme.

Comments Back

Well it looks like the issues with MySQL 4.03 aren’t going to resolved anytime soon, and it was messing up other applications anytime a variant of SELECT DISTINCT was used so I went ahead and rolled the installation back to 4.02. So things should be working fine now; if you see any bugs drop me an email or something. I’m getting ready to put some new summer-themed pictures up, so keep your dials locked.

MySQL 4.03 Bug

I seem to have stumbled across a bug in MySQL that crashes the MySQL server every time a query is run. For that reason the comments on this page are going to be disabled until I can get it worked out. The good news is that all entries now have trackback enabled and I’ll post more about that as soon as the comment thing is taken care of.

Camera!

Well I am delighted to say that, thanks to some lobbying from my mother and the graciousness of Annette at Best Buy, I have been issued a replacement for my broken P71. Now this is by no means a testament to their superior service; if this camera ever breaks I’m sending it to Sony, not Best Buy. Their replacement plans can be very useful, but I’m not going to waste my money again on a so-called service plan. All in all though I’m just incredibly grateful to have my camera back. I can’t wait to start taking pictures again! :)

So Close, Yet So Far

I’ve had what could be called a trying day, in a sense of the word, and it was not made better by my episode with Best Buy’s service, or lack thereof. I was very excited when at dinner my mother told me that a package had come in the mail today. I haven’t ordered anything lately so my mind raced to try and think what could have come in the mail. A sample for the PUG? Some books from Amazon? My camera back from the dead??? The return address had actually come off the box, but as soon as I opened it and dug through the peanuts I was delighted to see my camera. The slip of paper said they had reconnected two of the circuit boards, cleaned it, and tested it. Wonderful! Right?

The trouble started when I tried to turn it on. The problem before was that every time it tried to use the lens, the camera would just turn off. It would turn on in setup mode, or play mode, but as soon as you turn it to take a picture of any kind it would just turn off. I assume this meant there was some sort of bad connection with the lens mechanism, and whenever it tried to send power there it would short out. I was baffled: how could they send it back with the exact same problem it had before? What happened to this testing they talked about?

So I decided to go back to the store, because maybe there had been a mistake and this was how I should get my replacement, since they couldn’t/didn’t fix it. Nope. The store couldn’t have been less helpful. I eventually talked to a lower level manager, Marcus, who actually informed me to get a replacement they would have to send it to the service center four times! I’m on time number two right now, so taking the time the whole thing has taken so far, it could be well over a month before I can start taking pictures again with the digital. I can’t comprehend how them mailing me a broken unit back and me sending it back four times as a prerequisite to getting a replacement evolved as part of their bueracracy. It just boggles the mind. This has seriously tainted my view of Best Buy’s service and I will think very seriously before making any sort of significant purchase from them again, and I encourage others to do the same.