Traditionally, cities looking to spur their economies may offer incentives to attract businesses. But at a time when Americans are moving less frequently than they have in more than half a century, and the anticlimactic race to host an Amazon HQ2 soured some governments on corporate tax breaks, Tulsa is one of several locales testing out a new premise: Pay people instead.
I love this idea, and hope that after the permanent step-up in remote work from the virus we see much more internal mobility between cities in the United States.
One heterodox recommendation I have for audio and video calls when you’re working in a distributed fashion is not to mute, if you can help it. When you’re speaking to a muted room, it’s eerie and unnatural — you feel alone even if you can see other people’s faces. You lose all of those spontaneous reactions that keep a conversation flowing. If you ask someone a question, or they want to jump in, they have to wait to unmute. I also don’t love the “unmute to raise your hand” behavior, as it lends itself to meetings where people are just waiting their turn to speak instead of truly listening. I’m always hesitant to disagree with Seth Godin, but that’s been my experience.
So what should you do? Use the latest and greatest hardware and software to have the best of both worlds, a fantastic auditory experience for you and your interlocutors and little to no background noise.
The rest of this post I’m going to try out eleven different microphones and headsets, ranging from $35 to $1,000+, and record a short file on each, and intersperse some software tips for people on MacOS. You may want to listen to these samples with good headphones on to really hear the differences. I apologize some are louder than others, I didn’t edit to even out the levels, which Zoom or Skype would do automatically.
My previous top recommendation was the trusty Sennheiser SC 30, in my previous bag posts. It’s cheap and effective, but the cord was too long and it was USB-A. If you read no further, get this one and revolutionize how you sound on Zoom calls. Here’s how it sounds:
You can plug the USB-C into your iPad or Android phone as well and it works great, though the headphones can be a bit quiet on Android. Either of the above will spoil you for making calls, and you won’t want to go back to the old low-fi way of doing things.
In order to have a bit more flexibility I tried out the much more expensive ($134) Sennheiser MB Pro 1. I liked the freedom of wireless Bluetooth, but you can hear that the sound is much worse. Connecting over Bluetooth lowers the quality a ton, and also occasionally means you need to disconnect, reconnect, etc.
All three of the Sennheisers above come in two-ear versions, which I prefer if I’m in a noisy environment, but at home I find the one-ear a bit more comfortable. I got excited about this $70 TaoTronics “Trucker Bluetooth” headset because it had Bluetooth 5.0 so I foolishly assumed it would have better quality, but it sounds really terrible:
But does wireless have to mean terrible quality? The Apple Airpods Pro ($249) are actually pretty decent, and you can easily switch them between your phone and your computer in the audio menu. If you haven’t tried the Pro version, the noise canceling is actually pretty amazing for something so small and light — I jog with them.
And one of the best sounding mics in this entire roundup was the wireless $119 Antlion Audio ModMic Wireless, which sound amazing, but you have to provide your own headphones to attach it to, and the entire thing ends up being fairly bulky and has its own wireless adapter. On the plus side, you can bring your own super-fancy headphones and get amazing audio quality. With certain headphones it did cause a buzz in the ear of the headphone I attached it to.
But hot dang that sounds good. If they made an over-the-ear USB-C version with an earbud, and had the mic be a little smaller, it would be work-from-home nirvana.
I ventured into the gaming headset territory for this SteelSeries Arctis Pro Wireless Gaming Headset, which at first felt totally ridiculous with its own connector box, a million cables, etc, but goshdarnit grew on me. It has this really cool boom mic that extends out, and I think it’s the most comfortable headset I’ve worn for an extended amount of time. I tried it out via its proprietary 2.4ghz wireless connection + USB, and Bluetooth, and unfortunately the results weren’t great, including the Bluetooth being a little garbled. I hope Steelseries does another iteration because they’re so close, it just needs to be USB-C on the headphones, the cables, the everything, and super high quality recording.
Next up is the Shure SM7B Cardioid Dynamic, which is what I usually use to record the Distributed podcast, and costs about $400. This is milky and smooth. (I accidentally called it a Sennheiser in the recording.)
It’s a great sound, but the part of the house where I recorded all of these is pretty noisy with an AC unit on the other side of the wall, and there’s a ton of background noise in this.
Software eats the audio world
Just like photography has been completely transformed by software enhancing images to the point where the top-of-the-line Apple or Samsung smartphone camera is better than all but the very top pro SLR cameras, I think the same thing is going to happen for audio.
None of these clips are processed, which is why some of the volume levels are different, but I thought it would be fun to demo a tool I’ve been recommending to a lot of people.
There’s a $40/year program called Krisp.ai, which I first learned about in 2018 from this awesome post on the Nvidia developer blog, Real-Time Noise Suppression Using Deep Learning. What it does is create a virtual microphone, like a filter that exists between one of your physical inputs and what the software on your computer “hears.” For fun I re-recorded the MKH416 in the exact same place, but filtered through Krisp.ai:
Now the audio quality is not as good, it sounds a bit clipped, but throughout there is no more distracting background hums or noise. Krisp can be a little awkward to use but they’ve made it a lot more user friendly. You could mix Krisp with almost any option here and it would make it sound much better, in fact when I’m in a pinch my favorite go-to is Airpods Pro + Krisp.
With everything, a pro tip on MacOS is to hold Option when you click on the sound icon in your upper right taskbar, and it will let you select both input and output devices. Sound Preferences, linked at the bottom of that menu, are your friend. If a mic is too soft you can boost the input volume in the preferences. To choose a camera or mic in Zoom, click the arrow next to the mute button in the bottom left. In Zoom audio settings, under Advanced, they are starting to expose a number of new options for real-time audio processing.
The future sounds good.
I’ve really had enough of this term “social distancing.” That is not at all what we are looking for, is it? It should be “physical distancing.” In these times of rampant loneliness (especially for seniors), disconnection, and lack of empathy and compassion, we need the opposite — social connecting. And we need it under these circumstances more than ever. Let’s be creative in finding new ways to come together.
Adam Gazzaley, M. D., Ph. D, University of California, San Francisco
Update: On March 20th, the World Health Organization has officially updated it’s recommendation to “physical distancing.”
WHO is changing the phrase 'social distancing' to recommend 'physical distancing,' encouraging people to stay connected via social media. Live updates: https://t.co/cEBwkonfehpic.twitter.com/csWTpViUQh
As a follow-on to my lists in 2017 and 2018, here are the books I completed this year. I’ve linked all to the Kindle edition except the Great Mental Models, which is so gorgeous in hardcover you should get that one, and the The World is Sound isn’t available as an ebook. Bold are ones I particularly enjoyed or found myself discussing with others a lot.
What’s interesting is that if you were to purchase every single one of those books, it would be about $349. You could get them all for nothing from your local library, even on a Kindle. The money I spend on books is by far and away the best investment I make every year — books expand my mind and enrich my life in a way that nothing else does.
The other week I ended up going back and forth in tweets with David Heinemeier Hansson, it wasn’t going anywhere but he graciously invited me to their podcast and we were able to expand the discussion in a way I found really refreshing and mind-opening.
DHH and I have philosophies around work and open source that I believe overlap 95% or more, so that makes where we have differences all that more interesting to mine. Although we would see each other logged into the same server 15 years ago, we haven’t actually spoken directly until this podcast started, but the conversation flowed so naturally you’d think we have been talking since then.
I didn’t realize this, but apparently macOS has a built-in ability to show really stunning animated wallpapers, like this one created by Folletto that subtly changes colors throughout the day in an incredibly engaging well:
Writing novels is hard, and requires vast, unbroken slabs of time. Four quiet hours is a resource that I can put to good use. Two slabs of time, each two hours long, might add up to the same four hours, but are not nearly as productive as an unbroken four.
Every year for my Mom’s birthday lunch she has a Doberge cake from Gambino’s in New Orleans, but this year there was a Fedex snafu and it arrived spoiled. We found a last-minute replacement, but it piqued my curiosity as to better alternatives and I commissioned this survey of eight bakeries to answer the question: What’s the best Doberge cake in Houston or New Orleans? The article and pictures that follow are from food critic, travel journalist, and medical science writer Alice Levitt. I hope you enjoy the history, reviews, and surprise winner.
1885, Budapest. Franz Josef I and his wife, Elizabeth, rulers of Austro-Hungary, are attending the National General Exhibition of Budapest. There is much to see, but the emperor’s sweet tooth is pulling him toward one particular display. He simply must taste this new cake he’s been hearing about. He must find the Dobos torte.
Here’s what I read in 2018, in chronological order of when I finished it, as promised in my birthday post. I’ve highlighted a few in bold but in general I was pretty satisfied with almost all of my book choices this year. I’ve put a lot more time into the “deciding what to read” phase of things, and have also had some great help from friends there, and have been trying to balance and alternate titles that have stood the test of time and newer au courant books.
I found this post by Taylor Lorenz describing how aspiring influencers are posting fake, unpaid sponsored content to raise their status or hoping to nab a real sponsorship is totally bananas.
But nothing delights the mind so much as fond and loyal friendship. What a blessing it is to have hearts that are ready and willing to receive all your secrets in safety, with whom you are less afraid to share knowledge of something than keep it to yourself, whose conversation soothes your distress, whose advice helps you make up your mind, whose cheerfulness dissolves your sorrow, whose very appearance cheers you up!
SDR Kashmir Travel Folio, made with this super-cool material called Dyneema, which is twice as strong as Kevlar and 15 times as strong as steel, but virtually weightless.
Garmin Forerunner 935 which is a triathlon watch, so it can tell me how much I don’t run, how much I don’t bike, and how much I don’t swim. Crazy sensors on it, and it’s lighter than an Apple Watch, which I tried again to use this year but wasn’t able to handle another device in my life that I had to charge daily. It has a weird charger, pictured next to it, but only needs charging once every few weeks so I don’t mind at all.
This is the latest 15” grey touchbar MacBook Pro, customized by Uncover to have the Jetpack logo on it. I like the keyboard quietness and performance improvements of latest generation.
Fit Pack 2 from Aer is the same I wrote a whole blog post about last year, and I still love and adore it every day. They have a few bigger and smaller packs, but the quality is just fantastic and I love all the pockets. Mine is starting to tear a little bit by one of the shoulder straps, but I do keep ~18lbs in it regularly.
Passport, because you never know when you’ll need to leave the country.
Kindle Oasis with this random case on it. I dig that this one is apparently waterproof — which I’ve never tested — but doesn’t feel like we’ve found the perfect size and weight balance yet. Reading is my favorite activity right now so this is my most-loved item.
Apple Magic Mouse 2. When this one breaks I’ll switch it out for a black one.
Charger for the MacBook Pro.
A super small international adapter, which is also nice for converting the 3-prong in the next item into a 2-prong. It’s Lenmar but I’m not going to link Amazon because they’re charging too much, just picked up in an airport store.
Probably my favorite new item of the year: I have given Native Union a hard time in the past but super love this combo extension cord and USB charger. It is an 8-foot extension cord, which is remarkably handy, has two AC outlets, 3 USB ports, and one USB-C. Total life-saver.
This is a bag with some small opals I gave as a Burning Man gift.
iPad Pro 10.5 and Apple sleeve with Pencil holder, which is still one of my favorite gadgets of the year. Everything about this device just works and is a pleasure to use, and I’ve already ordered the new 11″ Pro and related accessories.
Bragi Pro custom earphones. For many years I had custom in-ear monitors, but the convenience of wireless overcame that, even before they started taking headphone jacks out of phones. Bragi now allows you to send in ear molds from an audiologist and they’ll make these custom true wireless headphones that fit and sound great, but I have trouble recommending because the case is so heavy and once got so jammed I almost thought I’d have to throw the whole thing away, and the app has never been able to “connect” for me because it gets stuck on turning on some fitness sensors. If it could connect I think I could turn off the other feature that is annoying, which is the touch controls that I find get triggered by my hat or when my head is against a chair. So, a qualified “maybe try this.”
Sennheiser Culture Series Wideband Headset, which I use for podcasts, Skype, Facetime, Zoom, and Google Hangout calls with external folks and teams inside of Automattic. Light, comfortable, great sound quality, and great at blocking out background noise so you don’t annoy other people on the call. I’d love to replace this with something wireless but haven’t found one with as high fidelity audio.
GL.iNet GL-AR750 Travel AC Router which I use to create wifi networks different places I go, which is often faster than hotel/etc wifi, and I can also VPN encrypt all my traffic through it. Pretty handy! But not user-friendly. Often keep it in my suitcase and not my backpack. I have a retractable Ethernet and micro-USB attached to it.
Matte black Airpods. I love Airpods and these look super cool, I think these were from BlackPods which looks shut down now but Colorware has some alternatives. (2nd year)
An ultralight running jacket I think I got at Lululemon Lab in Vancouver. They don’t have anything like it available online right now but it folds up ultra-tiny, weighs nothing, and is a nice layer for on an airplane. My only complaint (as with all Lululemon products) is the low quality of the zipper. (2nd year)
I walked a week’s worth of the Portuguese path of the Camino de Santiago with a few friends, which was a nice bookend to my Rebirth and Yellow Arrows post at the beginning of last year. My feet are sore, and I have the first significant knee pain which has given me newfound empathy for the people I love who struggle with their knees. I traveled light and just brought an iPhone XS as my camera, and these are a few snaps of things I saw along the trail.
The downside of Zuckerberg’s exalted status within his company is that it is difficult for him to get genuine, unexpurgated feedback. He has tried, at times, to puncture his own bubble. In 2013, as a New Year’s resolution, he pledged to meet someone new, outside Facebook, every day. In 2017, he travelled to more than thirty states on a “listening tour” that he hoped would better acquaint him with the outside world. David Plouffe, President Obama’s former campaign manager, who is now the head of policy and advocacy at the Chan Zuckerberg Initiative, the family’s philanthropic investment company, attended some events on the tour. He told me, “When a politician goes to one of those, it’s an hour, and they’re talking for fifty of those minutes. He would talk for, like, five, and just ask questions.”
But the exercise came off as stilted and tone-deaf. Zuckerberg travelled with a professional photographer, who documented him feeding a calf in Wisconsin, ordering barbecue, and working on an assembly line at a Ford plant in Michigan. Online, people joked that the photos made him look like an extraterrestrial exploring the human race for the first time. A former Facebook executive who was involved in the tour told a friend, “No one wanted to tell Mark, and no one did tell Mark, that this really looks just dumb.”
There seem to be three communication gaps outlined here in Evan Osnos’s revealing profile of Mark Zuckerberg: one is getting unvarnished feedback from your employees. Speaking as a fellow CEO and founder, it’s certainly hard to pop that bubble — see “the bear is sticky with honey.” There are a few techniques like skip-level 1:1 meetings, anonymous feedback forms, interviewing new hires, and 360 reviews you can do to try to counter this, but there’s no panacea and this one requires constant work as you scale.
The second gap is getting the unvarnished truth from your users — much easier, as they’re quite happy to tell you what’s what. I’ve recently started cold-calling (yes, on the phone!) some of our Jetpack customers just to understand what they love and don’t love about the experience and about how we can help them solve their business challenges. There’s a casual intimacy to phone conversations that just can’t be replicated in other user feedback forums. Pair this with good instrumentation throughout your product so you see what people do and not just what they say and you’re golden.
The third and last communication gap is the connection to the world as most people experience it. If your status, wealth, or celebrity reach a point that they are shutting you out from “real” experiences, take some risks and get outside of your comfort zone. As it turns out, this new GQ profile of Paul McCartney offered a tip on that:
McCartney tells me a further such story of a time he took the Hampton Jitney, the slightly upmarket bus service that runs from the Hamptons into Manhattan, because he was deep into Charles Dickens’s Nicholas Nickleby and he wanted to finish it, and how he then took a local bus uptown, and when a woman blurted from across the bus, “Hey! Are you Paul McCartney?” he invited her to sit next to him and chatted all the way uptown. “It’s a way of not worrying about your fame,” he says. “It’s a way of not turning into the reclusive rock star. I often say to Nancy: I get in their faces before they get a chance to get in mine.”
Makes me wonder if Jack Dorsey still rides the bus to work every day. I think this is what Zuckerberg was attempting with his 30-state tour, and hopefully it was helpful even if the optics didn’t appeal to everyone — the daily habit of his 2013 resolution to meet someone new every day feels more powerful than the touristic 30-state one. But for an entity as large as Facebook maybe it’s moot, as Casey Newton pointed out in his newsletter last week it can be quite hard to pin the answers to Facebook’s real problems, and our democracy’s real challenges in the face of targeted online propaganda, to just one person.
