Category Archives: New York

New York City — the Noho office, Manhattan, Brooklyn, and life in the city.

Samattical

Today is the day! The first day of my sabbatical. What an experience it has been. On Thursday I delivered my very first Ignite talk on the subject! Here it is.

The Ignite format is a tricky one as a speaker! I will do better next time. My friend Connie has delivered seven Ignite talks now and I thought hers and Adam Savage’s were the highlights of the ones I saw. (I didn’t see everything because I was popping in and out.)

Preparing for this sabbatical has been the most fun I’ve had working at Automattic, ever. It brought so much clarity to things, we’ve been able to resolve in hours things that have lingered for months, including two acquisitions, several hires, big strategies, and more.

After this talk I caught a redeye to NYC to meet with the WordPress.com leadership team and hand off my leadership there to Daniel Bachhuber.

It is a beautiful symmetry that the first-ever sabbatical taken at Automattic was by its CEO at the time, Toni Schneider, which gave me the opportunity to step in and try on being a CEO, and it’s an incredible gift that Toni is returning to be CEO of Automattic while I’m out for the months of February, March, and April.

What am I going to do with all this free time? Blog a ton. So follow along if you want to see this journey. I’m going to try to open source all the things. 😇

Update: I ended up extending this to May 15 since it got a late start.

New York!

You tear me apart. The greatest city in the world. (San Francisco has its allure.) I am so drawn to the impeccability excellence of uptown. Just at a baby shower at 111 West 57th… wow! You have never seen a better building, everything is executed to the highest degree par none.

Yet, I’m so drawn to downtown. The jazz. The creativity, the spark, the drive.

Automattic’s office at 166 Crosby feels like a creative center. We’ve built something pretty cool there to inspire and delight people in space.

State of the Word… in person!

Update: Here’s the recording!

I’m very excited that we’ll be broadcasting the State of the Word “live from New York City” this coming Tuesday, December 14th! There will be a very small “studio audience” of community members there in person.

Recording the solo version last year was actually one of the hardest things I’ve done in a long time. It’s funny, with a live audience I can comfortably present for an hour no problem, but recording that 25 minute presentation, alone in a room staring at a camera, was an excruciating process over two days and dozens of takes. I got the advice afterward that even if you’re just staring into a camera, it can be helpful to have an “audience” of a few friends in the room.

Even more than that, though, I’m positively giddy to see some of my friends from the WordPress community in person for the first time in several years. Please join via streaming on the 14th, and also there will also be at least 20 watch parties around the globe if there’s one in your neighborhood. Looking forward to catching up, celebrating the community’s accomplishments over the last year, and hopefully raising a torch for our march toward freedom on the web in 2022.

Parse.ly & Automattic

Excited to welcome Parse.ly to the Automattic family, in an acquisition that’s closing today. They’ll be joining our enterprise group, WPVIP. The deal has been nicely covered in the Wall Street Journal and Axios. As a bonus, here’s Parse.ly co-founder Andrew Montalenti’s first comment on this blog, in 2012.

Great article, Matt. I wrote about this on my blog — Fully Distributed Teams: Are They Viable?

http://www.pixelmonkey.org/2012/05/14/distributed-teams

In it, I drew the distinction between “horizontally scaled” teams, in which physical offices are connected to remote workers via satellite (home or commercial) offices, and “fully distributed” teams where, as you said, “the creative center and soul of the organization on the internet, and not in an office.”

At Parse.ly, we’re only a couple years old but have been operating on the distributed team model, with ~13 fully distributed employees, and it’s working well. Always glad to hear stories about how Automattic has scaled it to 10X our size.

And, likewise, we blow some of our office space savings on camaraderie-building retreats; our most recent one was in New York, see [here] and [here.]

Business as Usual in The Information

The Information wrote Business as Usual — Remotely, which includes “85% of its 900 employees working from their homes” Hashicorp, which just raised $175M at a $5.1B valuation today. (I have to get them on Distributed.) Here’s my part:

A survey of American workers by the polling firm Gallup found that in 2016 43% of employees worked remotely at least some of the time, up from 39% in 2012. Of those remote workers, almost a third spent 80% or more of their time working remotely in 2016, compared to 24% in 2012. In computer-related professions, 57% did some remote work in 2016, according to Gallup. 

That includes tech companies like Automattic, which makes WordPress and other software products and has been almost entirely remote since it was founded in 2005. At one point, it opened a large office in San Francisco for employees who preferred a more traditional work environment, but it got rid of that space in 2016 because of how little people used it.  

“We had this 15,000-square-foot place with only five people coming into it,” said Matt Mullenweg, CEO of Automattic, which acquired Tumblr last year. 

Now Automattic rents only one small co-working space in a WeWork suite in New York  and uses another small office in San Francisco exclusively for board meetings. It manages its remote workforce using Slack and Zoom and gives new employees $2,000 so they can purchase home office equipment. 

Employees can also get up to $250 per month for access to a co-working space or for daily coffees at a local coffee shop. But Mullenweg says only about 300 of the company’s 1,200 employees chose to work somewhere other than a home office.

“I hope there can be a silver lining to this crisis, which we all hope is over as soon as possible, that enables people to reexamine how they work and how they interact with things and improve it,” said Mullenweg. “I’m happy to spread the gospel wherever possible for distributed work. I think it’s better for companies, employees, the environment and the world. There are very few downsides.” 

The Information is a worthwhile subscription if you’re in the tech business.

The Economist writes about who’s wrong when flyers end up in the wrong cities. This has actually happened to me! Probably 7-8 years ago, it was an Air Canada flight from New York to Montreal, and I accidentally boarded the one to Toronto. The mistake was realized when we were on the ground, but had pulled away from gate. Being Canadian, they were exceedingly nice and asked me to stay on the flight but they’d find me one from Toronto to Montreal after I landed.

Songs for My Father

One of the things that surprised me most about when my Dad was sick last year was that while he was in the hospital over about 5 weeks he lost any interest in music, TV, movies, anything on a screen. Music was particularly surprising given that he had music on at his desk pretty much all the time, and really enjoyed loading a new CD or record into the media library he had set up at home. One of the songs I remember playing for him was from a band, Manhattan Transfer, that we used to listen to a lot when I was younger and just learning about jazz, I chose Tuxedo Junction because it might cheer him up.

I remember him smiling faintly. (I wish I had played him more music. I wish I had recorded more of his stories, ideally before he got sick. I wish I had figured out how to navigate the hospital and health care system better.)

What I didn’t anticipate was how after his death there would be aftershocks of grief that would hit me over and over again, especially while driving or in a plane. I went from crying maybe three times in the past decade to breaking down at the end of a company town hall, when talking to family, when my Mom found out about the anniversary present my Dad had been looking at, and with any number of songs that unexpectedly took on a new meaning.

Wiz Khalifa & Charlie Puth’s See You Again, is obvious, and was in heavy rotation every public place I went; Lukas Graham’s 7 Years completely broke me down when it talked about children — if I ever have any my father will never meet them; Kayne & Paul McCartney’s Only One, the tribute to Kanye’s daughter and passed mother and I think perhaps his best song; Ed Sheeran’s Thinking Out Loud, about growing old together, turning 70 as he was so close to doing; Kanye’s Ultralight Beam snuck up on me, I didn’t expect it, but the questioning and gospel and anger and hope in it captured something I didn’t even realize I was feeling. Even jazz wasn’t safe, Horace Silver’s lyric-less Song for My Father had the same effect.

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John Mayer’s Stop This Train is a song I’ve probably heard a hundred times since it came out in 2006, but all of sudden these words meant something completely different:

So scared of getting older
I’m only good at being young
So I play the numbers game
To find a way to say that life has just begun

Had a talk with my old man
Said, “Help me understand”
He said, “Turn sixty-eight
You’ll renegotiate”

I almost had to pull the car over: he was sixty-eight. What I would give for just one more conversation with him like the one the day before he passed. I wish I had written more down, recorded more of his stories, learned more about his journey.

As the year has passed, the surprise crying is much less common even when one of these songs comes on the radio. Usually when I think of my father it’s with a smile. I’ve even had a few treasured dreams where we’ve been able to talk, nothing that made much sense (it was a dream) but I remember waking up with an overwhelming feeling of enveloping love. While the “new normal” is different, I can’t say it’s better — he’s still gone.

Addicted to Distraction

Addiction is the relentless pull to a substance or an activity that becomes so compulsive it ultimately interferes with everyday life. By that definition, nearly everyone I know is addicted in some measure to the Internet. It has arguably replaced work itself as our most socially sanctioned addiction. […]

Denial is any addict’s first defense. No obstacle to recovery is greater than the infinite capacity to rationalize our compulsive behaviors.

Oldie but goodie from the New York Times, Addicted to Distraction.

Avis GPS

After an amazing WordCamp Scranton on Saturday I was heading to a friend’s birthday on Long Island on Sunday, a few people were surprised I had flown from New York and said driving took about the same amount of time when you factor in all the airport hassle.

I Google Mapped it and it did look like it was only 5-6 hours from Scranton to where I was going. Being a born and raised Texan, I love a good drive, and I probably haven’t had a proper road trip since my sister’s birthday a few years ago when we went up Highway 1. I’ve also never driven on the East Coast, and it seemed like there were some really pretty parks and lakes in between Scranton and Long Island so I ended up going to the airport anyway because that’s where the rental cars were.

I like Avis. They try harder. 🙂 One thing they do that’s pretty cool is sell  decent cables, USB wall chargers, and car chargers for a cheap price right at the check-in desk. (I always carry my own car charger, this is my current pick. It’s super-handy in Ubers as well.) Amazingly though they still try to give you one of those Garmin GPS units that’s worse than your smartphone in every possible way. I’m sure it’s a money maker, otherwise the only reasonable thing to do would be provide a smartphone mount (or have one already set up in the car) rather than saddling people with an archaic, non-networked navigation device that has no idea about construction or traffic.

I ended up going to a Walmart that was nearby to pick up a car mount (price, $12) that ended up being a life-saver for the trip. I also believe that every person in tech should visit Walmart at least once a year, and spend time in their technology section. It’s good to understand and see how people who don’t live for technology every day interact with it. It’s eye-opening, and it’s handy to know what’s in stock in case you need 50 feet of ethernet at 4 AM.

Dropping the car off in Manhattan, it looks like they charged me $20 for a GPS which I don’t even have, so now going to need to sort out both the fee and the “missing” GPS system.

tl; dr: Smart car rental companies should ditch the GPS, provide smartphone mounts instead.

As was just announced, I’m going to make a not-surprise appearance at WordCamp Scranton next Saturday. It’s their first year doing a Wordcamp and I was able to find some space in my schedule to swing by in between business meetings in New York and Philadelphia, so very much looking forward to meeting the Scranton community.

https://twitter.com/WCScranton/status/619508207283625984

Finally, think about being somewhere other than the Bay Area or NYC. Yes, they are great places to start companies, find talent, and get investment. But they are also places where others start companies, get investment, and find your talent. It’s a ratrace, a treadmill, and it’s grueling. If you can avoid it, you owe it to yourself to try.

Fred Wilson on Loyalists vs Mercenaries in companies. I’m so happy to see the non-SF/NYC company idea continue to pick up steam, and I think its natural conclusion is distributed work as Automattic does. Like any relationship, I think the most rewarding employee/employer relationships are the ones that grow over decades, not just years.

Only in New York

Last night around 10:15 decided to head out for dinner, and somewhat randomly picked the Cuban restaurant Guantanamera because it was nearby. Sat down in a booth near the bar, facing the band, and ordered some mojitos. Over the din of the other diners I thought “hey this house band isn’t half bad.”

Within a few minutes of listening it became very apparent that beyond “not half bad” they were actually really remarkable. What a treat! Ordered a steak and sank in, letting the music (and mojito) flow over me. A half hour later a lady from one of the front tables got up to sing with the band — which isn’t always a good thing. They started on The Man I Love and it was sublime. The song started out as a ballad but then they kicked it up to a fast afro-Cuban beat, and the singer scatted over the beats for a good 4-5 minutes. It turns out it was Janis Siegel of the Manhattan Transfer! I felt particularly fortunate as I had been bummed to miss the Manhattan Transfer show at the Montréal Jazz Festival in June, but here, of all the most random places, was one of my favorite members performing at a small family joint in Midtown West.

Janis sat down after one song but a string of similarly talented musicians came in and out of the band until the restaurant started to close down. I didn’t recognize any of them but the music was so good. 🙂

There was a recording device above the band that was collected by a fellow who I caught up with outside the restaurant as he was hailing a taxi. His name was Paul Siegel and he’s the co-president of Hudson Music which is a music education group (with a website powered by WordPress). I learned the percussionist leader of the house band was Pedro Martínez and Paul follows and records him several times a week at different venues. Apparently Guantanamera is a long-time musician hang-out where even folks like Eric Clapton sat in with the band.

Only in New York.

New York and Durham (Houston?)

Two reminders for upcoming appearances: This Saturday I’ll be presenting a 24-hour art collaboration with Evan Roth at Seven on Seven at the New Museum. On Monday I’ll be in Durham, North Carolina to speak at Duke University. If you’re interested in the latter, leave a comment and I’ll make sure you get the details. We don’t have a ton of room but I’d like ma.tt readers to be able to attend. After that I’ll be in Houston briefly if anyone wants to do a meetup.