I used to think that paired opposites were a given, that love was the opposite of hate, right the opposite of wrong. But now I think we sometimes buy into these concepts because it is so much easier to embrace absolutes than to suffer reality. I don’t think anything is the opposite of love. Reality is unforgivingly complex.

— Anne Lamott

From her great book Bird by Bird.

WordCamp Events Friday

There are two events happening before WordCamp officially kicks off on Saturday. Tomorrow at 1 PM there is a meetup at Crossroads Cafe which should be a lot of fun. And then at 6:30 there’s a dinner meetup organized by Niall at a neat place called Taylor’s Automatic Refresher, which is an outdoor beer and burger place at the Ferry Building. (Same place we met last year.) It’s cafeteria style, and we’ll be outside chatting. San Francisco evenings tend to get chilly near the water so bring a jacket.

Chicken and Eggs

I’ve been reading Questlove’s Mo’ Meta Blues, and it’s an incredible education. The book is helping me appreciate an era of music that inspired the era that inspires me — the music that drove the Roots, J Dilla, Fugees, D’Angelo, Common, Erykah Badu, Kendrick Lamar, and so many more to create what they have.

Chronologically, I’m in a chapter covering mid-90s hip-hop, which is full of conflict. There’s a tension alluded to in the book of the musicians that made it and those that didn’t: does increased radio play make songs popular? There’s some science that suggests yes. Or is there something intrinsic to the record that puts it in that virtous loop of requests and airplay, the equivalent of usage and virality in a web product?

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There’s a great ancedote in the book that I think is useful when thinking about products. All of the links are my addition, not in the original text.

There was one moment during the recording of Voodoo that really brought this home. We were recording DJ Premier’s scratches for “Devil’s Pie,” and Q-Tip had just let the room to go work on something else, so there were four of us left there: Premier, Dilla, D’Angelo, and myself. During the break, Premier asked if anyone had any new shit to play for the group, and D’Angelo went for a cassette and played a bit of a new song, and the whole room just erupted in hooting. Then Dilla put on some new Slum Village shit and it was the same thing: an explosion of excitement. Then Premier, who had started the whole thing, played an M.O.P. song and some new Gang Starr material that he was working on for The Ownerz.

I was last at bat. All I had on me was a work tape for what would eventually become “Double Trouble” on Things Fall Apart. It didn’t have finished vocals yet, didn’t have Mos Def’s verse. It was just a skeleton. I played it, and I will never forget the feeling that came over the room, including me. It wasn’t that they didn’t hoot and holler like they had for the other songs. They did. But they didn’t mean it. I know the move people resort to when they’re not quite into a song: they keep a straight stare on their face and bob their head a bit, not saying anything, not making eye contact. That’s the sign of death. That’s what they all did to me, and I felt humiliated. I was like Glenn Close in Fatal Attraction: I will not be ignored! I went back into the studio that same night and gave that song a radical, extended facelift. I refused to sleep until I had that thing up and running.

I love the idea of Questlove realizing the song was missing something, and going back to the booth to keep working on it until it resonated with his target audience. A song that doesn’t stand up on its own wouldn’t be any better when bundled as part of an album. (Or Samsung would have the most popular apps on Android.) Fans hear the care and quality of each track, and they become super-fans. The bands that break out weren’t bludgeoned into fan’s ears by radio play, they were pulled by these passionate few into a wider audience.

I love the mixtape culture that so many of today’s successful artists have come up through, and it is amplified online. Drake had three ever-improving mixtapes before his first album. It harkens to a line from PG’s startup canon (in 2009!): Better to make a few users love you than a lot ambivalent.

There’s this tension in everything we produce. Where’s the line to tread between 1.0 is the loneliest and a minimum viable product? Or is it about a minimum lovable product? Are we building a car with no air conditioning or a car with no wheels?

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“Pivot” has become passé, but it’s much worse to assume that distribution will solve something core to your product that isn’t working.

Cookie Price Differences Explained

Well after much Googling, I found two definitive sources that say there are price differences in cookies. I found an article (word document, view as HTML) from the Wall Street Journal that talks about a price war in Michigan between neighbooring councils that had prices at $2.50 and $3.

Girls are told that if customers ask about the price difference, they should explain the economic factors at play — that the Metro council serves four times as many members as its “sister” council, and runs three more camps. Michigan Metro says its troops receive a profit of at least 45 cents on each box sold; in Macomb County, the minimum is 32 cents.

Oh that’s wonderful. Item 9 on this Girl Scout FAQ confirms that prices are set indivdually by over 300 councils.

Such scenarios have been repeated in other parts of the country, as many of the nation’s 330 Girl Scout councils go through their annual pricing debate. Officials say they can’t adopt the simple solution—setting one national price—because their parent organization, Girl Scouts USA, follows the Sherman Act, which prohibits price fixing.

With each council individually incorporated as a nonprofit organization, Girl Scout officials say the law, originally designed to rein in robber barons, could apply to them as well. “In being good citizens, we choose to abide by the spirit of the law,” says Girl Scouts USA spokeswoman Ellen Ach. At a national meeting of council leaders last month in San Diego, Girl Scouts USA officials reiterated their position that prices shouldn’t be discussed among local councils.

So there’s a legal reason for the price differences, but I think it’s highly unlikely that the Girl Scouts of America would be prosecuted under the Sherman Antitrust Act, though personally I think the prices are a bit high. It’s supply and demand, and I think people would buy more at a lower price. They are also outpacing inflation: my simple calculations using the GDP Implicit Price Deflator, which is Greenspan’s favorite measure of inflation, gives me that if a box of Girl Scout cookies was $2.50 in 1996 it should be about $2.80 now, give or take a few cents. There haven’t been any changes in quality I know of, they have a great distribution model, and I don’t see why their costs would have gone up at all to justify that sort of price increase. Just my two dollars and fifty cents…