Categories
Ideas WordPress

The Trouble With WordPress

Recently it leaked on a blog (there are few secrets in Open Source) that elements from a design known as “Kubrick” by Michael Heilemann would be incorporated into the default template for the next version of WordPress. Kubrick is many things: a design, a set of templates, some plugins, and a removal of a lot of cruft currently in the default template. It makes things much friendlier for readers. Best of all Michael released everything under the GPL and submitted it to WordPress for inclusion. After it had had several iterations I checked it out and saw a lot of great ideas that would make WordPress a better product, especially for new users. Even though no decisions had been made and no code had been committed, a number of questions were raised in people’s minds. A thread was started in the forums that I’m not even going to link to because it’s not worth reading past the first page, if that. Many people seemed to misunderstand what was going to be incorporated and what wasn’t, even though that was stated pretty clearly in the original blog post.

Michael is primarily a designer, not a coder, and coding things in a way that works on the variety of platforms and setups that WordPress itself does is hard, so there are issues with that in the templates Michael has released. WordPress devs have a lot of experience with those issues, however, and anything added to the core will work just as well (if not better) than WordPress does now. Several others questioned the inclusion of graphics in a template. If graphics were included, how would people be able to edit it? We can’t expect people to have graphics editors, so if graphics are included in the final template (that hasn’t been determined yet) I’ve committed to providing an online interface on wordpress.org for people to customize the graphics to match their color choices without needing any software beyond a web browser. There were some questions about the CSS being used in Kubrick, but the CSS used for it in WordPress won’t be the same and will be treated like any change to the WordPress code, that is it will go through the normal QA process and be tested across platforms by the developers and the few dozen or so people who keep up with the nightly builds, and then extensively tested by the hundreds that use the beta releases once we enter that phase for 1.3. Any problems will be treated as bugs and fixed as such. Watching trends on the forums and continuing a high level of support is very important to everyone.

The problem was after all this was explained the thread continued long after all these questions had been answered with everyone talking past each other. If it shows anything it’s that people can be very passionate about the smallest of things. It’s interesting to note that while this all was occuring what has actually happened in WordPress development in the last week: Dougal wrote a plugin to slow down spambots, literally; Alex made a new style for the styles page; Kitten sent in another comment moderation plugin that’s going to be included in the core; Craig Hartel and Kevin Francis (amoung many others) did some great work on the new wiki; Michel is refactoring the XML-RPC code; we started the process of moving to a better source control system; Ryan is coding too much cool stuff to mention, but the next version of WP be the easiest to customize and template ever. That’s just off the top of my head, there’s lots of other exciting developments happening.

In other words, life moved on. It showed up on a few blogs, but that’s a price of popularity: bad news gets more buzz than good. Numerous examples are in the checkout line of every supermarket. (Not to mention the blogosphere.)

So what’s the state of the WordPress community today? I’d say it’s better. The number of people who actually got out-of-hand was only a handful, and personally I’m ready to apologize and move on. I’ve never been good at holding grudges. The things that make the WordPress community great haven’t changed, and several lessons have been learned. Hundreds of new WordPress blogs have been started, testimonials and donations keep coming in, I’ve noticed more people helping out on the forums, and best of all there’s a healthy amount of disagreement keeping the project young.

Categories
WordPress

On Comment Feeds

Through Carthik’s post A minor debate I came across this thread talking about comment feeds. The thread is a little funky and Carthik is obviously enthusiastic, but what stood out is Anil‘s comment “If there’s enough demand from users for it, we’ll include them in MT as part of the package.” Which prompts the question, how much demand from users for this was there in WordPress? Do we just bloat the willy-nilly with every idea that comes down the line? The answer is in two parts:

First, a great deal of thought and deliberation goes into every feature we include with WordPress, particularly the ones enabled by default. One guiding force of WordPress is that every release is faster than the one before that, and to do that you have to optimize ruthlessly and be very wary of any bloat in the code. So far we’ve been very successful with this: WordPress is at least 3 times faster than b2 was and we still have added features that other systems are just beginning to catch up with. With comment feeds there is the immediate benefit of people being able to subscribe to any thread on any WordPress site in the world, but there is a further benefit of bootstrapping a technology of which the benefits are just beginning to be fully realized. Feedster can index not just every post on a WordPress blog, but every comment as well. Aggregator developers may not have gone to the trouble of supporting <wfw:commentRSS> for just a few custom feeds, but now I can point fifteen thousand blogs using it to point to a countless number of comment feeds.

The market might not be demanding a feature yet, but if you just wait for the market to decide it wants something you’ll always be following and never leading.

Second, a great idea can come from a single user. Pure numbers are a factor when considering new feature suggestions, but most good ideas stand on their own merits. Innovation usually comes from the places you least expect it. If I remember correctly we had about a dozen or so people interested in comment feeds that I knew of, but it really could have been one. It was an idea that made a lot of sense within the stated goals of WordPress and didn’t cost anything to add. Alex got the code together and it was in the next release. It’s been improved a couple of times, and now you can add /feed/ to any permalink (or category page, etc) in WordPress and get the feed you want. Users that didn’t know they wanted comment feeds before are thanking us now. Eventually all modern blog software will support comment feeds, and WordPress will have moved on to something else new.

Categories
WordPress

Weeds in the Garden

Under the Iron has an old interview with Scott Johnson that is a good read. Now scroll down to the comments. Dozens and dozens of spam comments. I see this over and over again on MT and s9y sites. What’s terrible is these pages are just as dangerous as dedicated spam blogs. Think about it: I shouldn’t even be linking to it now.

Alex told me the other day about a new type of comment spam he’s been seeing: comments that link to normal blog entries. Well known blogs like Mozillazine. As advanced as tools like MT Blacklist have become, they’re pretty useless in cases like this. Are you going to blacklist Dave Sifry? Molly.com used to have spam comments on her site all the time. Even though she spent a lot of time and effort dealing with them (a daily chore) they only need to be there long enough for Googlebot to index them for the harm to be done. I’m not dogging on MT here, it’s just that there are tens of thousands of MT blogs out there who don’t have any protection and the spammers are targetting them mercilessly. Domain blacklists don’t scale (spammers can have thousands of domains easily and hijack innocent domains) and centralized registration hasn’t shown to be effective except against people who don’t like centralized registration, a group that doesn’t include spammers.

People used to say that WordPress doesn’t get spam comments because it’s not popular enough. I don’t think this argument holds water anymore. It’s true that MT has three to four times as many blogs as WordPress, but Serendipity has an order of magnitude fewer blogs than WP and is highly targetted by spammers. I think WordPress has, through design and luck, done a lot of things right with regards to comment management in general. First we respond to the problem in the core code quickly. Moderation and blacklisting has been in the core for half a year now. All of the WordPress developers are bloggers as well so we’re pretty sensitive to new techniques in use by the spammers. When early versions of WordPress 1.0 advertised moderation was on spammers instantly adapted to that and started searching for blogs that didn’t have the phrases we used, so in the next nightly build for testers I had changed how that worked so it couldn’t be targeted anymore. Then in 1.2 we expanded the already successful moderation to allow powerful regular expressions and target not just the content but things like number of links in a post. Let’s say that somehow two hundred spam comments did get on your blog, which would never happen in the first place because we’ve had throttling for over a year now, you can easily delete hundreds of spam comments at once in under five clicks. We’re not sitting still either, version 1.3 will have emergent registration based on code originally written by Kitten so there is a type of automatic whitelisting going on that spammers can’t duplicate because it uses email addresses like a secret key and WordPress never reveals your email address. (So Dave and Mark, stop leaving fake ones!) The code will be flexible enough to adapt for GPG signing for the ultra-geeky in the audience.

Any of these things by themself wouldn’t be very effective, and each method I’ve listed has its flaws and weaknesses and I know them. Which brings us to what I think the real reason WordPress, despite its explosion of popularity, still doesn’t get the level of spam other tools do: it’s more trouble than it’s worth. WordPress, to spammers, is an unpredictable and moving target. We’re not resting on our laurels, we have another exciting feature-filled release coming just a few months after the landmark version 1.2. The WordPress moderation system can be be toggled to manual mode, which is 100% effective at catching spam, or triggered only when something is suspicious. We’re committed to keeping the cost high and the reward uncertain for spammers which means you don’t have to wake up every morning to filth on your weblog as well as in your inbox. You can focus on what draws us all to this medium, writing and genuine interaction. Here’s a quote from Molly from a comment she left on Keith’s site:

I wanted open comments. In my situation, MT, despite the wonderful Jay Allen personallyhelping me on an almost daily basis to deal with comment spam, I was a major target. My ISP refused to continue dealing with me because the server molly.com resided on was brought to its knees twice due to spam floods. I was spending up to two hours PER DAY to undo the spam much less post.

Since switching to WP, I’ve had exactly five emails sent to me automagically for moderation. 3 of them were spam, 2 were just enthusiastic posts with multiple links from a reader.

Either way, I had instantaneous access to accept or delete those posts.

That’s the sort of thing that is incredibly rewarding about working on WordPress. Knowing that your work makes it easy for someone else to do what they love is one of the greatest feelings in the world. No amount of money or recognition can ever match that.